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JLL wins Bromley instruction

JLL appointed to manage The Glades shopping centre in Bromley

Crowd UK wins Barton Arcade appointment

Mansford appoints Manchester-based Crowd UK as managing agent

CBRE wins London instruction

Islington Square appoints CBRE as managing agent

Savills takes number one spot

Merger makes Savills top shopping centre managing agent

BL launches training initiative

New training scheme at British Land malls set to help young people to shine

X marks the spot

LCP adds Govan Cross in Glasgow to its retail portfolio

Smart energy boost for Banbury and Milton Keynes

Crown Estate installs solar-powered phone charging benches in retail parks

JLL buys Integral in $330m deal

JLL to acquire UK-based property maintenance leader Integral

Bilfinger bails out of property

FM and property advisory businesses sold to Swedish investor

Deloitte sells property management arm

Asset and property management team moves to Knight Frank

Bell tolls for Eco FM

Eco FM wins three-year deal at Bell Court Stratford

Queensgate achieves industry first award

Queensgate shopping centre, Peterborough, has become the first UK mall to achieve ISO 14001:2015 accreditation for environmental management.

Savills wins Crown mandate

Savills appointed to manage £2bn regional portfolio

Broadgate Estates lands 16 new retail assets

British Land brings 16 retail management instructions in-house

Two wins for MJ Mapp

MJ Mapp appointed by Salmon Harvester to manage two shopping centres

JLL wins Regent Street

Ex-Cushman & Wakefield team transfer to run Regent Street Management Direct

Cushman & Wakefield/DTZ merger closes

The new Cushman & Wakefield - formed by the merger between Cushman & Wakefield and DTZ - has announced its leadership team for EMEA and unveiled a new visual identity and logo

Savills wins Redefine portfolio

Savills has been appointed by Redefine International as sole property manager on its UK-wide shopping centre portfolio.

Bilfinger wins Derby

Bilfinger GVA appointed to provide property management services at Riverlights, Derby

Incentive wins Bluewater FM contract

Incentive FM Group wins three-year contract with Land Securities to provide full FM services at Bluewater

DTZ reappointed on Broad Street Mall

New owner retains DTZ as the managing agent for Broad Street Mall in Reading.

Broadgate Estates buys Smith Young Partnership

Shopping centre management specialist Smith Young bought by biggest client

East Kilbride upgrades communications

Mallcomm to revolutionise communications at East Kilbride shopping centre

Waypoint appoints Eddisons

Eddisons has been appointed to manage three shopping centres totalling almost 900,000 sq ft on behalf of Waypoint New Frontier.

LSH buys Tushingham Moore

Lambert Smith Hampton continues to grow with purchase of the largest retail property specialist outside London

ICSC conference comes to London

First visit for 35 years brings 700 shopping centre professionals to the UK

Savills wins Corby instruction

Europa Capital Partners & Sovereign Land instruct Savills on Corby retail scheme

Kingfisher launches click & collect

Kingfisher shopping centre in Redditch has partnered with CollectPlus to trial its click & collect service. 

Intu upgrades customer service

intu Lakeside unveils world-class customer lounge

Gunwharf outsources customer relations

Mitie wins contract with Land Securities to enhance the customer shopping experience

British Land re-charges shoppers’ batteries

British Land is launching the ChargeBox service at a selection of its shopping centres and retail parks following a successful trial. 

Queensberry launches management arm

Queensberry Real Estate expands with strategic property management division

Head for heights

Working at height requires careful planning and the right equipment at all times

Making an entrance

It’s important to put shoppers in a positive state of mind from the moment they step over the threshold, and as the gateway to their experience shopping centre entrances must be aesthetically pleasing, clean, light and welcoming. 

DTZ merges with Cassidy Turley

Deal creates world’s third-biggest property consultancy

Setting service standards

Procuring cost-effective service management is high on the agenda for commercial property owners but with FM vital to the smooth running of any shopping centre, cost-savings shouldn’t come at the expense of quality. 

Savills wins Wakefield

Orion Capital appoints Savills at Trinity Walk, Wakefield

Cushmans wins City retail

C&W appointed for Old Spitalfields retail property management

The heat is on

Heating and ventilating covered shopping centres is a major cost for owners. But new technology is helping to bring costs down.

Segregation regulation

Resource efficiency consultants, Dr Nia Owen and Dr Adam Read of Ricardo-AEA, reflect on how shopping centres should respond to new waste requirements. 

Reduce, reuse, recycle

Reducing waste is a hot topic for any shopping centre with government pressure and incentives forcing businesses to take a closer look at their green credentials and gear operational efficiencies towards a more sustainable future.  

Forge renews Palmaris FM contract

Palmaris Services wins a two-year contract extension to its full facility services deal with the Forge Shopping Centre in Parkhead, Glasgow

Westgrove Group awarded integrated services contract at Frenchgate

Frenchgate shopping centre in Doncaster has appointed The Westgrove Group as its soft services partner. 

CBRE appointed to manage Middleton shopping centre

CBRE has been appointed to manage Middleton shopping centre, near Manchester, taking its total UK shopping centre portfolio to over 50.  

CBRE wins Cardiff management instruction

Aberdeen appoints CBRE on 153,543-sq ft Capital Shopping Park in Cardiff

In search of excellence

During 2013, ISS UK and Ireland commissioned the Centre for FM Development at Sheffield Hallam University Business School to undertake some original research on the topic of service excellence.

CBRE wins DevSec portfolio

CBRE has been appointed by Development Securities to property manage and deliver FM services to 21 UK assets.

Delancey hires Savills at Elephant & Castle

instructed by Delancey and APG as managing agent atthe Elephant & Castle shopping centre, London.

Bilfinger buys Europa Support Services

German engineering and services group Bilfinger has acquired Europa Support Services for an undisclosed sum.

Meadowhall signs up for Mallcomm

New app to transform retailer communications at Sheffield megamall