Shopping Centre
KKR bids for Q-Park

€2.95bn offer for Dutch-based parking operator

Rolton Group appointed by centre:MK

Engineering consultancy providing services for new multi-storey car park 

New hires at APT Skidata

New customer care and professional services teams formed

Q-Park launches parking app

Award winning parking provider launches new mobile loyalty and reward application

Preventative Measures

With many shopping centre car parks approaching or past their fortieth birthdays, proactive maintenance should become a priority but many are neglected.

Court of Appeal dismiss parking charge case

An Essex chip shop owner has lost his Court of Appeal challenge over what he claimed were "unfair, unlawful and disproportionate" parking charges.

Standard Life buys Brighton car park

Standard Life Investments UK Shopping Centre Trust has acquired the long-lease interest in Russell Road Car Park, Brighton from CP Holdings, for £13.32m.  

Parking enforcement under scrutiny at Court of Appeal

The ruling of a test case at the Court of Appeal could have a huge impact on parking enforcement on private land. 

Town Centre Car Parks rebrands

CitiPark launches as £9m Merrion centre car park refurbishment completes

The app that opens barriers

Smartphone apps are emerging as an alternative to ANPR in personalising the parking experience

Open Parking opens for business

Imperial Civil Enforcement Solutions (ICES), which specialises in enforcement and processing services for on and off-street parking, has formed a new dedicated parking company, Open Parking, headed by the current president of the British Parking Association

Winning start for BL

You won't belive your butts!!! British Land’s Whiteley shopping centre in Hampshire is looking to set new standards for shopping centre parking with innovations in both facilities and pricing

Driving shopper spend

New research from CACI shows car-borne shoppers spend more than public transport users, but they do shop less frequently

Merrion upgrade underway

Leeds city centre parking facility’s transformation on target for completion in November 2014 

Eastgate MSCP renewed

Over the past two years a major refurbishment by Makers Construction of the 25-year-old car park at Eastgate in Basildon has improved the user experience and rectified problems affecting the structure. 

Customer care counts

For people arriving by car, the shopping experience starts not in the malls but in the car park so providing a safe car park, managed efficiently and with a friendly and helpful guarding presence will have a positive impact on your brand. But how can you meet and exceed your customers’ expectations?

Raising standards for disabled drivers

A new awards programme is looking to recognise car parks that meet the needs of disabled motorists

Driving change

New technology is creating opportunities for more efficient parking facilities, says Arnaud de Froissard

Westfield goes cashless

Paypal launches pay by mobile for car parking at Westfield London

Parkex previewed

Instead of its usual slot in April, this year’s Parkex – Europe’s largest dedicated parking exhibition - will take place on 10-11 June at Olympia in London.

Outward bound

Outsourcing can bring benefits in terms of cost savings and improved service standards. So is parking management a job for the professionals?

Getting the message

Visual messaging displays are key to managing traffic in shopping centre car parks and improving the customer’s experience. And they can now be used to tie in with social media, explains Harry Filer.

New look for Leeds

As part of its Trinity Leeds redevelopment, Land Securities bought the old Boar Lane car park. What were the challenges in upgrading it to match a brand new shopping centre?

Dash for cashless

Cash is no longer king and cashless payment is becoming the norm as ANPR and card payments combine to make payment painless

Time to MOT your car park?

Motorists have to ensure their cars are safe in order to drive them, but owners and operators of car parks are not required by law to ensure their structures are sound, potentially putting hundreds of people at risk, writes Russell Simmons.

BPA lays out manifesto for improved standards

After a busy year for the British Parking Association, the organisation is looking ahead to 2014 to continue to raise standards in the parking industry.          

The secret life of car parks

Automatic Number Plate Recognition generates a mass of daily data, but it’s how it’s used that can make the difference to shopping centre landlords and managers and their tenants.

Designs on the Future

Unibail Rodamco’s Mall of Scandinavia in Stockholm is aiming to set new standards for shopping centre parking